• E-sports specialist bookmaker
  • Interactive website with chat
  • Live streaming of events

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E-Gaming Bets Bookmaker Review

In the words of the Tangerine Tyrant, Donald Trump, E-sports have quickly become ‘YUUUUUGGGEE’. As technology has moved forward and the world has become more connected, the market for gamers around the world to come together and play their favourite games against each other has expanded exponentially. The major tournaments are often now held live and draw in thousands of fans from around the world, with the prizes for winning making the top tier players rich. Most bookmakers have cottoned on to the increasing popularity of e-sports and have started offering odds. EGB (e-Gaming Bets) have gone one step further and have a dedicated betting platform that offers a plethora of different games for bettors to wager on. The site was developed specifically to support the e-sport movement, and its intent is to increase interest and exposure in the matches and tournaments from around the world. EGB hang their licence in Curacao and they have offices in both Curacao and Malta (for payment processing). Will this e-sports specific site get enough traffic to stay in business and what are the odds like? How good is customer service? Find out all in this review.

The Site

As could be expected, the website is professionally designed. Naturally, due to the nature of the website, the layout is a little different to the standard three-column spread utilised by most bookmakers. The homepage has two columns, with a large central portion which offers links to live streams and popular games. There are also promotions, news and other information pertaining to tournaments and the industry. On the right-hand side of the page is a Live Chat feed and the customer can also see their balance, current bets and available promotions etc.

By clicking on the ‘Play’ link located on the horizontal menu bar, bettors can get into the list of different games and tournaments. There are Table Bets, Express and Live, all with games. The user can select their desired game by clicking on an icon, or they can use the filter and drop-down list option. Everything about the website is self-explanatory, and it is easy to navigate around. The colour scheme is on point and it gives a good first impression.

Bonuses

EGB offer clients a generous sign up bonus of 100% up to a maximum of $600. Now hold tight, here are the terms and conditions/rollover requirement for said bonus. EGB utilise a ‘bonus points system’ where the ratio is $1 for every 500 points accumulated. Therefore, for someone wanting to claim a bonus of $100, they would be required to get to 50,000 points on the website in order to withdraw it. In addition to obtaining a bonus when signing up, bettors can also purchase bonuses in the online store using points (these concessions have to be used up within 3 months).

Unlike with a lot of bookmakers, EGB don’t limit users cash outs until they have met rollover requirements, but if the player’s account balance is smaller than their first deposit bonus, the firm have the right to cancel the bonus.
In addition to being able to be used as bonus funds, customers can also use the points they generate on physical items in the online store. The website stocks things such as headphones, keyboards, speakers etc.

EGB Markets

As EGB is aimed at online gamers, there are only e-sports on offer. No football, tennis, cricket, horse racing or anything of that ilk. What EGB do have is an extensive list of online games to bet on. There are odds on matches from the following games;

Counter Strike, StarCraft2, Dota 2, World Of Tanks, LoL, Hearthstone, Heroes Of The Storm, Smite, Overwatch and Rocket League.

The main bets for each event are just in the win market. The odds are not that strong, but sit at around industry average for e-sports, compiling to around 109-110% depending on the game and the players. For some contests, there will be one or two additional prop bets – for instance on the LoL match between Game Talents and Joy Dream, not only can bettors wager on the winner but they can also bet on whether the outsider Joy Dream will win one map or not. For certain events there is a live stream which enables players to watch their bets in action on the website.

Payments

A nice feature of the EGB service is the fact that players have a variety of options to choose from when funding their account; The company obviously prefer online e-wallets as the deposit limits are lower and maximum deposits higher.

  • Skrill: from $15 to $20000. Withdrawal within 24 hours.
  • Neteller: from $15 to $20000. Withdrawal within 24 hours.
  • Yandex.Money: from $15 to $600. Withdrawal within 72 hours.
  • Webmoney: from $15 to $2000. Withdrawal within 7 days.
  • Qiwi: Withdrawal within 72 hours, available only for accounts pegged to Russian phone numbers.
  • Visa: from $200 to $1000. Withdrawal may take up to 10 working days depending on the bank.
  • MasterCard: from $200 to $1000. Withdrawal may take up to 10 working days and depending on the bank.
  • Moneta.ru: from $15 to $10000. Withdrawal within 24 hours.

Customer Services

When it comes to customer support, EGB are spot on. Despite being a relatively new firm, they offer 24/7 support via the telephone (+506 40 003944), live chat and e-mail:

Support department: support@egb.com
Promotions department: promotions@egb.com
Security department: security@egb.com
Shop department: shop@egb.com

An extensive FAQ section is also listed on the website and a link can be found at both the top and bottom of the page. As well as providing information on the games, the FAQ answers customer’s queries regarding deposits, withdrawals, bonuses and more.

Restricted Countries

Due to local laws and licensing requirements, EGB are unable to offer their services to residents of the following countries; USA, Great Britain, Singapore, France, the Netherlands, Germany Israel, Cyprus, Aruba, Bonaire, Curacao, Statia and Saba, Singapore and St. Maarten. Individuals from these locations are allowed to play on the site, just with dummy money and not for real cash.

Mobile Betting

By far the most popular operating device for mobile phones is iOS (i-phone). For some reason EGB are unable to offer their site in a downloadable mobile app for the iPhone and that luxury is restricted to Android users. The site has full functionality, runs smoothly and is aesthetically pleasing. For those individuals who don’t have Android devices, fear not – there is an excellent mobile compatible website which loads automatically when visited from a handheld device. Clients can place their bets, check their balance and even converse in the chat room on their phones. EGB have done a good job with their mobile sites.

Verdict

EGB is not going to be for everyone, but for online gamers who like to put their money where their mouth is, this bookmaker is perfect. A knowledge of the e-sports world is required in order to make educated betting decisions, but online gaming is definitely a rapidly growing niche.

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