- Nice bonuses and promotions
- Strong football coverage
- Great range of sports
- Friendly support agents
The company goal is to create an honest and fair gambling experience for bettors. Do they live up to their promises? Can they compete with established bookmakers in Europe and around the globe? In this review, we take a look at all aspects of Betfinal’s bookmaker, assessing whether they are a bookmaker that bettors should have in their account list.
Devices:Android Phone, Android Tablet, iPhone, Mac, Windows
Betfinal utilise quite a small font on their website, and as such, it looks quite populated and busy. The list of sports can be found down the left hand side of the page (accompanied by icons indicating the sport).
The betting highlights, live betting and upcoming events are situated in the centre of page, for ease of access for customers. On the right hand side are a number of small banners that give links to different parts of the site and enlighten clients on deals and promotions.
Customers can flick between fractional, decimal and American odds at the top of the page. Ultimately, Betfinal have replicated the layout that has been utilised by the vast majority of established bookmakers around the world.
Betfinal do offer a sign up bonus on their bookmaker, but it isn’t particularly easy to find out how much it is. The company only release the information on their bookmaker bonus rules on their affiliate page, which is a little strange.
In order to access the 100% initial bonus promotion (up to a maximum of €100), customers must deposit a minimum of €10, 100Kr, £10 or $10 to be eligible (deposits made by Paysafe do not qualify for the bonus).
bonus is credited immediately on deposit
The bonus is credited immediately on deposit, and both the deposit and the bonus must be wagered through 5 times within 45 days before the bonus is withdrawable.
Only bets with odds of 1.90 or higher will qualify. If a player claims the maximum bonus, say €100, the only the first €50 of each bet can contribute towards the rollover requirement. In effect, this means that the deposit + bonus amount has to be wagered through 10 times, not the 5 that is stipulated.
Only players in the following countries are eligible for the promotion; Sweden, Norway, Finland, Germany, New Zealand, Canada, Switzerland and Austria.
What Sports Are on Offer?
Betfinal bookmaker has a strong list of sports in their arsenal; including their specials section, there are 29 different disciplines for bettors to choose from – a strong number.
Naturally all of the big hitters (football, tennis, basketball etc.) are present in the list, but Betfinal go one step extra with those sports that are on the periphery – speedway, pool, floorball, table tennis, badminton and bandy all get some exposure, with odds compiled for competitions in each sport.
The most common way to see how competitive a bookmaker’s odds are, is to look at the football markets, as these are the most popular and usually offer the lowest margins. The English Premier League football matches typically compile to around 104%, which whilst not top of the league, is definitely challenging for a Europa League place in the world of odds competitiveness.
Betfinal get the thumbs up for their football betting markets
There are odds on matches from every corner of the globe (over 50) – from Nicaragua to El Salvador. The depth of markets is impressive as well, so Betfinal get the thumbs up for their football betting markets.
Naturally, the more niche sports have fewer options, less markets and the odds are not quite as competitive, but hey at least bettors can still have a wager if they are interested in these events.
Betfinal let customers deposit in the following currencies: EUR, USD, AZN, IQD, NOK, SEK, RUB, TRY, KZT and GEL.
How Can I Fund My Account?
There are several ways for customers to fund their Betfinal accounts:
- Credit Card / Visa / Debit Card – Minimum: €10/Maximum: €5,00
- ecoPayz – Minimum: €10
- Bank Transfer – Minimum – none. Processing time – 1-3 days.
- Skrill – Minimum €10/ Maximum: €3,000
- PaysafeCard – Minimum: €10
- Credit Card / Visa / Debit Card – Minimum: €20/Maximum: €5,000
- ecoPayz – Minimum: €10
- Bank Transfer – Minimum – €50. Transaction fee €6
- Skrill – Minimum €20/ Maximum: €3,000
- PaysafeCard – Minimum: €10
Who Can’t Sign Up?
There are only a handful of nations who are restricted from using the Betfinal website, but these countries happen to be some of the big players in the world of online betting.
How Good Is the Customer Support?
The website can be viewed in English, Swedish and Norwegian, and customer services are available in the same languages.
customer service is fairly limited in terms of hours of operation. Customers can reach someone at the company on Monday-Friday, from 15:00 to 21:00 CET via live chat or e-mail (firstname.lastname@example.org). For e-mail enquiries, Betfinal aim to get back to their clients within 24 hours.
Not having a 7-day a week manned service is problematic, as if bettors have a problem over the weekend (which is typically the busiest time for betting), then there is no one to contact.
The site does have an FAQ section, but it is fairly limited – with just 10 questions answered in the section.
Betting on the Move
Although they don’t have a downloadable app, Betfinal bookmaker does have a mobile compatible app that works on Android, Windows and iOS.
The site loads quickly, and all of the icons, text and banners are slick and well designed. A black, yellow and grey theme is used, with live and upcoming events in the centre of the page and the menu bar with the list of sports is at the top of the page.
Although there are no mobile specific offers, customers can access the sports promotions by clicking the menu button at the top left hand corner of the screen.
Betfinal bookmaker is a curious operation. They are only in their infancy, and by their own admission, have a small team, but with that being said, they have an extensive list of sports that belies their size.
They have started off very well and if they can expand their team, then the firm could continue to progress. More man hours are needed for customer services, but the odds and markets are good.