Regardless of their particular interest, regular online gamers of the last decade will be familiar with the name Poker Stars. One of the pioneers of online poker rooms, the company have been in operation since 2001. On the back of their success in card games, the firm have now expanded out to bookmakers and have created an online bookmaker called BetStars sports. Experience within the industry is definitely an advantage, so we expect a slick website and good customer service. The meat and veg of the bookmaker websites are the number of and competitiveness of the markets, and in this review we take an in depth look at BetStar’s services.
As expected, the BetStars sports website looks slick and professionally designed. They shun the standard layout, and display the list of sports on a horizontal bar in the centre of the screen. The list of live and upcoming events can be found in the centre of the page, with promotions, banners, betting partners and the betting slip on the right hand side of the page. Users can flick between fractional, decimal and American odds easily by selecting their favoured format on the menu bar. Please note that this site is not available to Slovakian players.
BetStars do have a sign up bonus for new customers. It may not be as generous a figure as offered by other betting sites, but they make up for it with other regular concessions and promotions. When signing up for a BetStars account, customers can receive $/£/€20 in free bets (two $/£/€10 bets). All the new player has to do is sign up and place a $/£/€10 bet on an event with odds of 1/12.00+1001.001.00-1.00 or greater. Deposits using Neteller and Skrill are exempt from this promotion to deter bonus baggers.
In addition to the generic sign up bonus, BetStars also offer bonuses on football accumulators. The bonus starts at 5% for trebles, and rises to 100% for those ballsy bettors who stick a 14+ team accumulator on their betting slip. Customers will receive free bets in chunks of $/£/€200 up to $/£/€1000, and anything more than that, and BetStars will pay it out as cash (maximum bonus is $/£/€100,000). This is a great promotion. Are the terms harsh? Not really – all legs must have minimum odds of 1/101.10-10000.10-10.000.10 , and the free bets must be used in 7 days.
Other attractive promotions include Acca Insurance on American sport accumulators (up to a maximum of $/£/€50), Best Odds Guaranteed on horse racing, faller insurance (again horse racing), and much more. BetStars do very well in the bonus department.
Sports Markets & Odds
Fancy a bet on the increasingly popular e-sports? No problem. How about a bet on Michael Van Gerwen hitting some 180’s in the darts? Or a bet on Nascar? BetStars have it all. The British facing website have 24 sports and specials markets available to their customers. Of course they have football, tennis, basketball and all of the extremely popular sports, but as mentioned above, there are a diverse range of events for players to choose from.
How good are the odds on football you ask? Fantastic is the reply. BetStars are working to margins which put them right towards the top of the table in terms of competitiveness of odds. Their prices for international matches worked out to total book percentages of 101.5-103%. This competes with, and surpasses many established firms notorious for their strong football section, such as Bet365 and Bet Victor. The number of additional markets is decent to, with betting on Over/Unders, Total Goals, Handicap betting and more.
Early horse racing odds are reasonable but not that competitive in relation to the football prices. For a 7 runner contest, 30 minutes before the off, the total book percentage worked out to 114.6%. This equates to marginally over 2% per runner, which is around the industry standard, but definitely not market leading. Basketball odds are very strong, with books compiling to around 104%, which is impressive. The number of additional markets for the NBA is also great – nearly 100 additional bets on top of the moneyline for matches. This beats the offering of at least 90% of the other bookmakers.
Overall, the quality and depth of markets offered has to be applauded.
How To Deposit And Withdraw
The following currencies can be used on BetStars accounts:
The following payment methods can be used to deposit with Bet Stars:
PokerStars Topup (available at Payzone and Paypoint stores)
Mobile phone (O2, Vodafone, 3, EE, Orange, T-Mobile)
The minimum deposit amount is £10.
Unfortunately BetStars sports will not offer information on which countries are restricted, so it is a case of players have to try and sign up and then see if they are given an account. They have more than one bookmaker and are licensed in different countries, so they have most bases covered.
Customer support is available 24/7 and in a wide range of languages; English, Czech, Danish, German, Estonian, Spanish, French, Italian, Dutch, Norwegian, Portuguese, Romanian, Slovakian, Swedish, Polish, Russian, Greek, Chinese and Japanese.
Currently, BetStars only provide e-mail support to players. There is an online form on the Help and Support page that players can use to send their queries in. Alongside the e-mail form, there is also an extensive FAQ and Betting Rules section which can help to answer general, non-bet specific questions. It would be nice for a company of this size to at least have a Live Chat function so bettors can resolve their queries in a timely manner.
Betting On The Move
BetStars have a mobile app that is available to download for free from the App Store. It is available on iPhones, iPads, Android and for other devices. The mobile app is responsive and slick, and customers can be on pre-match and live events, as well as deposit into their accounts, withdraw and pretty much perform any function that they can on the desktop website. For those who don’t want to download the app, there is the option to use the mobile optimised website which loads automatically when visited from a handheld device. There are no specific bonuses for mobile users, but they are allowed to take advantage of the concessions and promotions available on the main website.
BetStars sports have made a great start with their sports betting service and they tick many of the boxes required to be a successful bookmaker. Highly recommend bettors to get an account with this firm.